Moving In / Moving Out
Frequently Asked Questions
- What is Orientation to Homestay?
Two days before your university class or program’s start date, you will first come to the Right at Home Homestay office for Orientation to Homestay. Orientation appointments are available Monday-Saturday at 11:00 a.m. and 4:00 p.m. — your choice. Special orientation appointments can be arranged for $50.00.
During orientation, you will meet the Homestay Coordinator, pay your Homestay Fee, present your valid passport with visa, and sign a Homestay Agreement. Before accessing your host's Internet, you will need to sign the Internet Agreement Form.
Your host will come to the office to pick you up with your luggage and take you to your homestay.
When you arrive in your homestay, your host will introduce you to the family, give you a house key, explain the household rules, and share all personal contact information (i.e. street address; home, cell, and work phone numbers; email addresses, etc.).
Your host will help you with transportation on your first day of class.
- How is my move-in date determined?
Your move-in date is two days before the enrollment start date for your university session, course, or rotation. Exceptions may apply during national holidays. When purchasing your flight, please keep in mind that appointments for the required Orientation to Homestay are available Monday-Saturday at 11:00 a.m. and 4:00 p.m. — your choice. Special orientation appointments can be arranged for $50.00.
- How is my move-out date determined?
Your move-out date is one day after the enrollment end date for your university session, course, or rotation.
- May I move into my homestay early?
No. Your homestay room will not become available until your move-in date (two days before the enrollment start date for your university session, course, or rotation). If you wish to come to Philadelphia earlier than your move-in date, you can arrange a convenient Hotel or beautiful Bed & Breakfast Inn right here in University City.
- May I have personal airport pick-up?
Yes. Personal airport pick-up is available through Friendly Express Limo, Inc. by sending an email to email@example.com. Detailed instructions for arranging this clean, safe, and professional service directly to the Right at Home Homestay office will be included in the Homestay Confirmation Email.
- How will I get to my homestay on move-in day?
On move-in day, you will first come to the Right at Home Homestay office where we will get a chance to warmly welcome you. Here, you will have your required Orientation to Homestay (appointments at 11:00 a.m. and 4:00 p.m.), sign your Homestay Agreement, present your valid passport with visa, and pay your Homestay Fee for your first full session, course, or rotation. Then, your host family will come to the office to also sign the Homestay Agreement, pick you up, and take you with your luggage to their home. There, they will introduce you to the whole family — and your new homestay.
- How will I get to the airport on move-out day?
At least three days before your flight, you will need to arrange for airport transportation. Hosts can recommend a taxi or if you prefer, Friendly Express Limo. All transportation originates at your host family's address. The offices of Right at Home are not available for group pickup. To arrange service with Friendly Express Limo, please send an email to firstname.lastname@example.org.
- What are my responsibilities on move-out day?
On move-out day, you will need to 1) complete a Homestay Evaluation Form and give it to your host or the Homestay Coordinator, 2) clean your bedroom and wash your linens, and 3) turn in your house key. Of course, you will want to save time to take one last photo of the hosts who have become your dear friends!